Recruitment – Ticketing & CRM Manager

Published on 28th August 2026

Brewery Arts is a vibrant cinema, live arts venue, creative learning hub, restaurant and bar in Kendal, Cumbria.

We’re looking for an experienced Ticketing & CRM Manager to join our team. You’ll take the lead on our ticketing and CRM systems, ensuring they operate effectively while helping us use customer data and insight to better understand, engage and grow our audiences.

This is a varied role for someone who enjoys combining technical expertise with practical problem-solving and audience-focused thinking. Knowledge of working with Spektrix is essential as you will be managing the system, identifying opportunities for improvement and supporting colleagues with ongoing training.

The role offers flexibility and can be worked remotely, on site or hybrid.

Are you …

  • Experienced in working within a customer focused team?
  • Experienced in handling customer data and producing reports?
  • Knowledgeable and experienced in working with Spektrix?

If this is you – we’d love to hear from you!

A link to the full Job Description & Person Specification can be found in the Application Pack section below.

Job Details:

Job Reference: TM0826
Hours of Work: 24 hours per week, with occasional evenings and weekends essential.
This role may be carried out remotely, onsite or hybrid.
Pay: £17,072.40 per annum (FTE £28,454)
Contract: Permanent
Closing Date: Friday 18 September at 12pm
Interview Date: Thursday 24 September

 

Staff Benefits:

As well as joining a passionate and collaborative team in a vibrant creative organisation, staff receive the following benefits:

  • Free Cinema and Event tickets for staff + one
  • Discount in Restaurant & Bar for staff + one
  • Free parking while at work
  • 6 weeks’ holiday
  • Auto enrolment pension scheme
  • Training and development opportunities

Application Pack:

Please find the Job Description & Person Specification and other useful information on the links below:

Please email your Application form and Equal Opportunities form to Hannah Sinclair at:  recruitment@breweryarts.co.uk

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