On this page
- Our Building
- Our Venues
- Live Event Venues
- Access Card
- Support Workers and Carers
- Car Park
- Queuing and Entering Venues
- Assistance Dogs
- Accessible Toilets
- Subtitled Screenings
- Audio Description
- Accessible Screenings
- Strobe Lighting/Stage Effects
We aim to make your visit as comfortable and enjoyable as possible. To help you prepare, we’ve provided useful information below. If you have any further questions or need assistance before or during your visit, please feel free to call or email us.
Please call or email if you wish to book step free seats in the Theatre, wheelchair spaces in the theatre or the Malt Room, respite seats in the Malt Room, and a familiarisation visit or give us advance notice of any assistance requirements.
Contact our Box Office Team on 01539 725133 or email boxoffice@breweryarts.co.uk.
Opening times can be found here.
Our Building
Our characterful old building has been developed over the years resulting in various sections and entrances. We are always happy to help you navigate your way through the building.
You are welcome to visit us during opening times to familiarise yourself with the general areas and if you would like to see inside any of the individual spaces please arrange beforehand.
All internal and external staircases are short, have handrails and are interspersed by landing areas.
Our Venues
Our Cinema and Event venues vary in location, seating plans, dedicated wheelchair bays and steps in the venue.
Bar & Restaurant
Our Bar & Restaurant is accessible externally via steps or the ramp in the garden. Alternatively, it can be accessed via the lift in the main building foyer (dependent on separate opening times).
The Bar & Restaurant is on one level set out with chairs, stools and tables (high, standard and coffee). Furniture can be moved for wheelchair users.
Box Office
The main entrance foyer and Box Office is on the same level as the car park and garden. The external entrance has an automatic door. This is open, 11am to 5pm Tuesday to Saturday and when there are events on. It is however closed on a Sunday when only our Cinema building is open.
Cinema
The Cinema building is separate to the main building. It is accessible via steps or a ramp in the garden. It can also be accessed via the lift in the main building foyer (dependent on separate opening times) and then via the Bar & Restaurant before exiting the main building and entering the Cinema. We understand this is complicated due to the nature of the building and are always happy to help customers navigate the building.
The Cinema building has automatic main doors and has three floors all of which are accessible via a lift within the building.
Toilets are on the middle floor (Level 4 in lift) including a separate access toilet.
Screen 1
Cinema Screen 1 is situated on the top floor of the Cinema and is accessible via stairs or lift. There are no steps for seats in rows A to H although there is a very slight incline to the floor level. There are steps to access seats on Rows J to M.
There are 2 bays (Row H) designated for wheelchairs. These can be booked via Box Office or Access Card holders can book online.
Screen 2
Cinema Screen 2 is situated on the ground floor of the Cinema. There are no steps within the screen and there is a very slight incline to the floor level.
There are 2 bays (Row G) designated for wheelchairs. These can be booked via Box Office or Access Card holders can book online.
Digital Lounge
The Digital Lounge has its own external access (on the same level as the Cinema building) with an automatic door. There is an accessible toilet within the venue. 1 wheelchair can be accommodated within the venue.
Studios & Print Room
Our Creative Studios are on the top floor of the main building and are accessible via the lift in the Main Foyer.
Live Event Venues
Theatre
Our Theatre can be accessed via the Foyer on the ground floor of the Main building. It has raked seating with steps for rows B to N.
The front row of seats (row A) has level access. These seats can be booked for those who need step free access or removed to accommodate wheelchairs (maximum 4 wheelchairs). These can be booked via Box Office.
Malt Room
The Malt Room is accessed via the Main Foyer via 4 steps or a lift. The venue is all on one level with toilets and an accessible toilet on the same level.
We hold a variety of events in this venue and there are different layouts. The format of the venue can be found in the event details on our website and are generally:
Seated
This is a fully allocated seating layout in rows with spaces which can be reserved for wheelchair users (4 spaces). To accommodate wheelchairs we need to remove seats in advance. These can be booked via Box office.
Cabaret Seated
This is a set up with chairs around large tables. Spaces can be reserved for wheelchair users (4 spaces). To accommodate wheelchairs we need to remove seats in advance. These can be booked via Box Office or Access Card holders can book online.
Standing
The dancefloor is open. A dedicated area in front of the stage can be reserved for wheelchair users (3 spaces). During busy gigs there will be other members of the audience in close proximity and we encourage you to bring someone with you. Companion tickets can be booked via Box Office or Access Card holders can book online.
Respite seats can be reserved (9 spaces) at Standing gigs. These are situated at either side of the venue and halfway between the stage and the back of the room. This means during standing gigs the sightlines are not ideal but they do provide a place to rest with a measure of seclusion from the rest of the audience. Please contact Box Office if you would like to reserve a respite seat.
Warehouse
The Warehouse has its own external access (on the same level as the car park and garden). This is a flexible space which can be open or with a variety of seating plans. Space can be made for wheelchairs (number dependent on room layout).
The venue has its own accessible toilet.
Access Card
We work with Nimbus Disability and the Access Card to make ticketing and access inclusive for customers with accessibility requirements.
To use online booking customers will require either an Access Card or Brewery Arts Digital Access Pass Number.
Register for a Brewery digital pass here
Register for a full Access Card here
Both the Access Card and Digital Access Pass last for 3 years.
Linking my Access Card or Digital Access Pass
Once you have a Digital Access Pass number or, using your current Access Card ID, follow the link below to connect your access symbols to your account.
If you do not have an account, one will be created for you when you follow the link below. Access can be gained by using your email address and clicking the ‘Forgot my Password’ link and creating a new password. You will then be able to log in and select tickets that meet your access requirements.
Link my Access Card or digital pass to Brewery account here
If you have specific access requirements, please contact our Box Office and we will be more than happy to do all we can to make your visit a great experience.
We still accept the CEA card but we recommend the Access Card, as it integrates with your Brewery account.
Find out more about the Access Card here
Find out more about Nimbus Disability here
Support Workers and Carers
People with disabilities who are unable to attend events on their own are entitled to 1 free ticket for their support worker or carer. Proof of status is required. We recommend these forms of status ID:
Car Park
There are 4 accessible spaces in the car park
Customers can be dropped off at the archway between car park and garden with a short level journey to the main entrance or ramp to the Cinema.
Brewery Arts customers with a Blue badge can park free of charge for up to three hours when displaying a valid blue badge and clock disk, normal tariff applies thereafter.
Further information about the car park and getting to Brewery Arts can be found here.
Queuing and Entering Venues
Assistance will be given if requested when queuing. Assistance may be portable chairs, priority access or the option of moving to a seated area until access is available.
Assistance Dogs
Assistance dogs are welcome in our venue. If you are attending a specific event or screening, please contact us in advance.
Accessible Toilets
Accessible toilets are available in the following locations:
- Main Building – Level 1 Theatre entrance, Level 2 Malt Room entrance (only available when Malt Room in use), Level 3 near the Bar & Restaurant.
- Cinema – Middle floor (Level 4 in lift).
- Digital Lounge – Inside the venue.
- Warehouse – Inside the venue.
Subtitled Screenings
Subtitled screenings have captions usually at the bottom of the screen with a transcription of the audio from the film including dialogue and non-dialogue description. We strive to show a number of subtitled films where possible and these will be identified on the film listing.
Audio Description
Audio described screenings provide a pre-recorded voice commentary that describes features such as action, body language, expressions and movements during the film.
Audio Description (AD) is available in Screen 1. Infrared audio system is available in both Cinema Screens 1 and 2. Induction loops (T) are in place in the Theatre, please ask for assistance on the door.
Accessible Screenings
For a more relaxed attitude to noise and movement in the venue. Further details can be found on our Cinema tickets page and individual films can be identified in the film listings.
Strobe Lighting/Stage Effects
Some live shows have strobe lighting/haze etc, however they are brought in/requested by external promoters and it can be difficult for us to have the full details until very close to the show day. We will make every effort to advertise outside the venue if strobe lights are to be in use.
