- Our Box Office and Standard Theatre are located in the foyer and fully accessible.
- The cinema screens are situated on the top floor of the new building and are fully accessible via the lift, with wheelchair access in every screen.
- The Warehouse is on ground floor level with a fully accessible toilet.
- The VATs bar is on the upper level of the main building and can be accessed via the lift or externally using the ramp.
- All external staircases are short, have handrails and are interspersed by landing areas.
- The main building has a lift to all four floors and the cinema has a lift between all three floors. An internal ramp connects the two buildings on level 4.
- Wheelchair accessible toilets are located on all floors.
- Assistance and guide dogs are welcome.
There are dedicated spaces reserved for wheelchair users in our venues. Some preparation may be required to ensure all is set up for you on arrival, and therefore we ask you to let Box Office staff know when booking your ticket.
Malt Room Standing Gigs
For standing gigs in the Malt Room a dedicated area (space for three wheelchairs) will be reserved, if you inform us in advance. The space will be supervised by a trained member of door staff or volunteer, however we would encourage you to bring a friend or colleague (one free place per wheelchair customer) to help you gain the most from your visit. During busy gigs there will be other members of the audience in close proximity.
Customers with other mobility or sight issues
For customers who may wish to take periodic rests during a Malt Room standing gig, the Brewery has six seats available. These are situated at either side of the venue and half way between the stage and the back of the Malt Room. This means during standing gigs the sight lines are not ideal when seated but they do provide a place to rest with a measure of seclusion from the rest of the audience.
Also to help with any visit to the centre:
- Visits to the performance venue prior to an event can be arranged with prior notice.
- Assistance will be given if requested when queuing. Assistance may be; portable chairs, priority access or the option of moving to a seated area until access is available.
We will seek to make ‘reasonable adjustments’ in order to accommodate any visitor to the centre. Before instigating any adjustments we would consider: the amount of disruption caused by making the adjustment; the amount of time available; the financial implications and the health and safety of others.
Our car park
- We have a 65 space car park operated by South Lakeland District Council.
- Charge per hour 8am – 6pm: £1.20
After 6 pm until 8am: £1.20
- There are three spaces allocated to blue badge holders who are entitled to park free of charge for three hours.
- Space is available near to the entrance for dropping off.
- To buy advance tickets for a wheelchair space (and seats alongside, if required) please call Box Office on 01539 725133.