Covid-19 Safety Measures

Thank you for your cooperation and understanding while we work to provide a safe and welcoming environment for our customers and staff.

Please read through our safety measures before you visit our venue.

Measures we are taking to help keep our customers, staff and artists safe

Updated 24 Feb 2022

Face Coverings

  • Our public-facing staff may choose to wear face coverings, this is down to personal choice.
  • Disposable masks are available for customers on request.

Hygiene Measures

  • Customers and staff are required to keep their hands clean by regular washing and sanitising. Hand sanitiser stations are available at entrances and throughout the premises.
  • All high traffic and regularly touched contact areas are cleaned throughout the day and evening, by the staff team.
  • The tables in our Bar & Restaurant are well spaced apart, and we operate table service as well as bar service.

Bookings & Payment

  • The maximum group booking size is 12.
  • Pre-booking is advised, but you may also turn up for a meal or drink, subject to availability.
  • Customers are encouraged to use contactless/card payments to reduce physical contact.

Ventilation Measures

  • The Cinemas, Theatre and Malt Room Music Venue are equipped with air handling units that ensure regular air changes.
  • The Bar & Restaurant is well ventilated with air extraction units and we open windows when possible.

What to do if you contract Covid-19 

  • Cancel your booking, as soon as possible, if you have had a positive test result or have Covid-19 symptoms. Arrange a refund or credit, by calling 01539 725133 or emailing

You can view our full Covid-19 Risk Assessment by clicking here.


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