We want everyone to be able to come to the Brewery to enjoy memorable experiences. Our building is very old and unique, however we have made every effort during its development to ensure all areas and activities are accessible to everyone.
If you do have a disability and need support please ring Box Office to book your tickets and let them know of your requirements, we will do our utmost to make your visit to the Brewery a pleasant experience. Box Office: 01539 725133
Below are some of the facilities we have to aid accessibility. If you have any further queries please contact Box Office who will assist you or forward your enquiry to the relevant person.
Review of the Brewery from The Rough Guide to Accessible Britain
Our Car Park
We have a 65 space car park operated by South Lakeland District Council.
Charge per hour 8am - 6pm: £1.20
After 6 pm until 8am: £1.20
Blue Badge Holders
Blue badges holders can park Free of charge for 3 hours.
There are 3 spaces allocated to blue badge holders but we are unable to reserve them for customers.
Space is available near to the entrance for dropping off.
- Automatic doors are in place at the main entrance and the Cinema entrance.
- All staircases are short, have handrails and are interspersed by landing areas.
- We have a ramp outside the building to enable visitors to access the cinema and upper levels of the main building externally.
- The Box Office has a lower surface area for the customers’ convenience.
The main building has a lift to all four floors and the cinema has a lift between all three floors. An internal ramp connects the two buildings on level 4.
- Lifts are available as detailed above.
- Wheelchair spaces are available in all venues – simply mention when booking a ticket to ensure a space is reserved.
- Wheelchair refuge areas are designated throughout the venue for evacuation purposes
Malt Room - Provision for disabled users at standing gigs
There are dedicated areas reserved for wheelchair users at the front of the room and to the left of the stage. We can accommodate three wheelchairs per standing gig.
These spaces are supervised by a trained SIA member of door staff or Brewery volunteer, however we would encourage you to bring a friend or colleague (one free place per wheelchair customer) to help you gain the most from your visit. Please note that during a busy gig there will be other members of the audience in close proximity.
Please let Box Office staff know you wish to attend the gig in a wheelchair when booking your ticket so they can make arrangements and inform you of arrival times etc.
Customers with other mobility or sight issues
For these customers who may wish to take periodic rests during the gig, the Brewery has six seats available. These are situated at either side of the venue and half way between the stage and the back of the Malt Room. This means during standing gigs the sight lines are not idea when seated but they do provide a place to rest with a measure of seclusion from the rest of the audience.
Please let Box Office staff know when booking that you wish to use a seat during the performance so we can ensure one is available and so we can inform you of arrival times etc.
The Malt Room during a standing gig.
Toilets which have level access and wider doors are in the following locations:
- Main Building, Level L2 - Outside the Theatre main entrance.
- Main Building, Level U2 - Outside the Malt Room (only open when Malt Room events on)
- Main Building, Level 3 - Outside the Vats Bar and Grainstore Restaurant.
- Warehouse Café, one level - General toilet.
- Cinema, Level 3.
- Induction loops are in place in the Theatre and Cinema spaces. Please ask for assistance on the door.
- Theatre – a hearing loop is available by switching a hearing aid to the ‘T’ position. This currently only works in select seats so please mention at Box Office when booking tickets.
- Cinema Screens 1 and 2 – an infrared audio system is available. However customers will need to use our necklace loop for hearing aids to work in the ‘T’ position. A separate headset is available if customers do not have an induction loop compatible hearing aid.
- Audio description of films shown in cinema screen 1 are available. Please ask for assistance on the door.
- Some films are subtitled and will be indicated with ‘SUB’ after the title on our cinema information.
- Visits to the performance venue prior to an event can be arranged with prior notice.
- Assistance and Guide Dogs are welcome
- Assistance will be given if requested when queuing. Assistance may be; portable chairs, priority access or the option of moving to a seated area until access is available.
We will seek to make ‘reasonable adjustments’ in order to accommodate any visitor to the centre. Before instigating any adjustments we would consider: the amount of disruption caused by making the adjustment; the amount of time available; the financial implications and the health and safety of others.